Who is delivering my order to me?
We have engaged a third-party courier service who helps us with all the deliveries.
For international shipment, we will send you the tracking code once we have dispatched your order.
Is it possible for you to send the items to my office?
Yes, we are able to, but it works the the with home address.
If I make an order now and wish to get my order tomorrow, is that possible?
Unfortunately, it is not possible. Some of the items are not readily available, as they need to be shipped from overseas.
Why is my item taking so long to arrive?
The estimated shipping time for orders is 12-20 working days with additional 2-4 processing time.
I’m an international customer and I’ve been waiting too long for my products to reach me. Can I cancel the order?
Once the order has been shipped, we will not be able to cancel the order and refund you, until returned. Should you have any queries on that, please email us at firstname.lastname@example.org.